"Fantastic customer service"

"I wanna Thank Daryl and his team for their great work and support throughout this whole process! Y’all made this such an awesome experience for me as a first time home buyer. The videos and information given was perfect and helped me understand every step of the process. I am so blessed to have had y’all on my team to help me and my family into this beautiful home! Thanks for everything!"

"The endless questioning and making us feel like liars was not necessary. We provided the information over and over and were still questioned. It was like you didn't understand how finance works. We have mortgaged several homes and refinanced several homes and this was by far the worst experience. Appreciated the updates, but the hassle was nonstop and the requests for proof of every move we made was relentless and taunting. Having to prove we were not money laundering or terrorists was the last straw. Glad it's done."

"Fast closing"

"Daryl and his team, including Julia, were amazing to work with. They made sure to constantly keep us updated on where we were in the transaction. They gave great advice and were always available when needed. They make a great team and I would recommend them to anyone and everyone!"

"The entire communication process was awesome! Julie was in constant communication! She was the best! Revived emails from Daryl and cheered us on to the next check off item. This team was the best!!!"

"Daryl’s team rocks!"

"Beautiful place & great location! The host was kind enough to work with us and accommodate our needs. We will definitely come here again. 😀"

"Darryl or his office was in constant communication and assisted with the construction loan. He came to the closing - which was awesome and a first for us."

"Everything went smooth Daryl is great to work with first rate and professional."

"Daryl and his team were always available to answer questions."

"Great communication and always super helpful in answering all our questions"

"Great communication, very easy process"

"The speed at which your team got everything knocked out was great"

"Daryl and his team did an amazing job helping us get the home of our dreams!"

"Thank you so to Professional team"

"The portal used along with the continued updates."

"Daryl Mitchell’s excellent communication and helping with the process from the beginning."

"Daryl was fantastic to work with. He was very professional and helped us every step of the way."

"Estamos muy contentos mi esposa y yo, por el excelente servicio de Mr. Daryl Mitchell. Muy eficiente y y de rápidas soluciones."

"What a super team! Would work with you again and will recommend you as well."

"Everyone was polite and helped me with any questions"

"Keeping me updated with videos, emails and phone calls. Thank you!"

"Great communication that always kept us updated."

"Daryl and his team constantly kept me up to date on progress of refinance."

"Wonderful professionalism and communication throughout the whole loan process! Experts in the field, would recommend!"

"We received little to no communication from Daryl until I started including him on emails that his team was sending me. His team, overall, was incompetent- asking for documents repeatedly, poor attention detail, and poor customer service."

"Daryl Mitchell. Thanks for everything!"

"Very professional, fast response overall a great experience!!!"

"The constant communication and teamwork kept my family and I up to date with any required changes, issues or adjustments. Grateful to have the Mitchell team during this process."

"Customer service"

"Good communication"

"Daryl was amazing!!"

"Daryl is responsive, fast, creative, helpful and compassionate. We hope to never need to buy another home, but if we do, we don't care where it is, we're working with Daryl! He'll also get every possible referral we can muster! (Julia Vasquez is also great!)"

"Daryl has the best attitude and is a great problem solver. His team is on top of everything and very helpful. I recommend him to all of my clients and let them know he does all my personal loans."

"Daryl provided a smooth experience during my first mortgage, so I came back to him when I wanted to refinance. I’m glad I did! There were a few technicalities that needed to be handled for this loan, and Daryl was patient and helpful throughout the entire process."

"He is the only guy I trust with my loans and I've used him 3 times."

"He and his team always kept us on task and informed. He was always available to answer questions and worked in such a timely manner."

"Clear instructions and prompt communication"

"Communication"

"Daryl and has team worked for me and helped me overcome all of the impediments to get me into my home. The level of communication and professionalism is unequaled."

"Exceptional communication throughout the entire process. Daryl was very knowledgeable and explained each step along the way."

"We have a special consideration dealing our tedious documents and not so good credit score of my wife, Daryl tried different kind of refinancing loan and was able to lower our rate equals lower mortgage, working for 5 to 6 months due to my wife conditions."

"It was a very aggressive schedule and Daryl did all he could to help. He was very attentive and timely with his communication and I felt he heard my concerns and took steps steps to address them."

"The whole team was amazing. Informative, quick to respond to emails and always kept me up to date with what was going on with my loan"

"The initial numbers were off and the statement of “if anything it will be less” when referring to my payment was false and incorrect. I was misled."

"Amazing communication"

"Daryl and team were great to work with -- they made this huge buying a new home experience as painless as i have experience ( not first home bought ) - they kept me updated on all fronts, they were very professional and their personal skills were great - I would highly recommend them and use them again in the future if i had the opportunity to work with this same people. thank you very much for helping me acquire our new home."

"Willing to answer all our questions"

"Constant updates with you on the loan process"

"He communicated with us constantly and explained every step of the process clearly."

"Communication, honesty, and follow through...Thank you!"

"Made it easy to follow the steps"

"Daryl was always available to answer our questions and concerns. He was above and beyond trying to get everything ready!"

"Great communication keeping us on the loop."

"They worked quickly with us through the process to buy a second home."

"Everything about my experience was incredibly positive. I knew where we were at from beginning to end. Daryl and his team made getting the loan for our new home a pleasant experience"

"Su amabilidad en todo momento, lo hacen a uno ser importante para ellos."

"Outstanding customer service"

"The entire process went smoothly from beginning to end."

"Everything moved smoothly, we had no surprises and were able to close in record time."

"Enjoyed the team and they were very helpful throughout the process"

"Prompt when replying to questions we had. Always available. Great advise. Just made the process of refinancing and buying a second home incredibly easy."

"LOVE working with this team. Always on top of it and friendly to work with. Would definitely recommend"

"Daryl was great to work with. He and his team kept me informed of the process every step of the way. This is my second time using Daryl’s services and I highly recommend him to my friends and family and would use him for any future needs."

"Daryl and his team were fantastic to work with, they were timely with the paperwork and were great with communicating all details of the loan. I will use Daryl again and have recommended him to friends and coworkers already many times!"

"Daryl & the Directions Team know the stresses of buying a home. Therefore they take the stress out of going through the lending process. This team is very upfront, transparent and maintains an incredible open communication throughout the process. They truly do care about your experience as client. I am very satisfied with the entire experience working with Daryl and his team. Thanks a ton!!!"

"The process went so quickly in the past when i have refinanced it took months. With Directions it was less than a month. Great job Daryl Mitchell and crew!!"

"Daryl made sure I understood the process and was there for any questions I had. I felt like I had a friend to lean on when we had choices to make."

"Daryl reached out to us over and over at the very last second with items that were known long before and affected both the Buyer and the Seller. He informed the title company at 4:30 the day before closing that we would not close at 9:00 AM the next day. He told us all we should have figured it out because we did not have final numbers.....the numbers he told the title company were coming. This was the second time this happened. All we got were the canned email updates - it was horrible."

"The Directions team were so patient and helpful with me getting all of the needed documentation. They would take the time to make calls with me to get all the proper paperwork required for this loan. My loan was with my parents as co signers and with them being out of state and no access to email, they made it work. Amazing team and got it all done on time! Don’t waste your time with any other lender! Go to Directions ! They answer your calls and keep you in the loop during the process."

"Daryl"

"Daryl was available for any and all questions I had, and was very helpful in getting the information I needed. He is great to work with and made this daunting process easy and quick. Thank you Daryl!!"

"Love how they work and respectful. They took care of us very well since the beginning. Thank you."

"Daryl was extremely responsive on all calls and questions! He even answered questions on the weekends which is rare in today's world. His team was on top of every step of the process and provided exemplary service. I would recommend him to anyone looking to finance their next home!! Will do business with Daryl again!!"

"I was inform about a ll the details of the process and when I had a question it was always answer. Great customer service."

"Daryl was very communicative even during off hours. Very helpful."

"Daryl and his team were very prompt and helpful. I really appreciated how easy they made it for us. Will definitely use them again in the future!"

"Difficult to know exactly what was needed to complete process! Then when arrived at closing, unexpected documents to sign that we didn’t feel comfortable signing!!!"

"Daryl and his team were very communicative during the entire process and always available to answer questions."

"A great experience"

"Daryl and his team were helpful and responsive, every step of the way. Good communication made the process less frustrating and the mortgage process certainly has its frustrations."

"Excellent communications especially during difficult periods. Follow through was terrific"

"Daryl was very responsive and informative throughout the entire process."

"Thank you very much for your excellent service. I really appreciate how you quickly answered the phone each time I called. The process was indeed tad messy dealing with Open Door, but the deal was finally done. Thanks for all your help. Dan"

"Great communication, very friendly, very professional, great terms!"

"Amazing helped us through every process and was always available for questions we had"

"Daryl moved things along."

"Great communication"

"Made our refinance a smooth and easy process! Thank you Mitchell team!"

"Everything was simple and the customer service was great. The transaction was swift and stress-free."

"Prompt and professional."

"Easy to work with."

"If I called and had any questions it didn’t matter what time of the day you your team would pick up."

"Oh my Goodness!!! My Loan officer Angel Lambert was so awesome. I am a first time home buyer. She took the time over a course of 6 months to assist me with getting my credit in order to obtain a home loan. She answer every call/text, she was very friendly and motivating. If it wasn't for her I don't think I would of became a home owner. I will buy from Directions Jome Loan in the future."

"Daryl and his team are totally amazing! They moved the our home mortgage refinance along quickly but carefully and kept us posted every step of the way. Thank you!"

"Covid made it difficult to communicate and we were never able to meet in person. Better communication via call/text throughout the process would've made the process less stressful."

"Everyone was very helpful and understanding as my wife and I navigated some technology that was new to us."

"Daryl was always professional and responsive throughout our mortgage process."

"Friendly and patient! I felt as though I was a priority and any questions I had I always got answers right away. A great experience with a great team."

"I have done multiple transactions with Daryl and his team and they are amazing to work with."